{"id":14,"date":"2024-11-08T12:32:04","date_gmt":"2024-11-08T12:32:04","guid":{"rendered":"https:\/\/www.korthajen.se\/?page_id=14"},"modified":"2025-01-30T19:12:45","modified_gmt":"2025-01-30T19:12:45","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.korthajen.se\/en\/refund_returns\/","title":{"rendered":"\u00c5terbetalning &amp; returpolicy"},"content":{"rendered":"<p>(This text can be found in English at the bottom of this page.)<\/p>\n\n\n\n<p><strong>\u00c5terbetalning &amp; Returpolicy<\/strong> (2024-11-12)<\/p>\n\n\n\n<p>Vi p\u00e5 Korthajen.se (Hendar Ventures AB) vill att du som kund ska vara n\u00f6jd med ditt k\u00f6p. Om du av n\u00e5gon anledning inte \u00e4r helt n\u00f6jd, erbjuder vi en enkel retur- och \u00e5terbetalningsprocess. H\u00e4r \u00e4r v\u00e5r policy f\u00f6r returer och \u00e5terbetalningar:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. \u00c5ngerr\u00e4tt<\/h3>\n\n\n\n<p>Du har r\u00e4tt att \u00e5ngra ditt k\u00f6p inom 14 dagar fr\u00e5n det att du mottagit varan, utan att beh\u00f6va ange n\u00e5got s\u00e4rskilt sk\u00e4l. Detta g\u00e4ller f\u00f6r alla produkter, s\u00e5 l\u00e4nge de returneras oanv\u00e4nda i sitt ursprungliga skick och obruten f\u00f6rpackning och utan skador.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Retur<\/h3>\n\n\n\n<p>F\u00f6r att returnera en vara:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Skicka ett meddelande till oss p\u00e5 info@korthajen.se och ange ditt ordernummer samt vilka varor du vill returnera.<\/li>\n\n\n\n<li>Du kommer att f\u00e5 instruktioner om hur du skickar tillbaka produkten.<\/li>\n\n\n\n<li>Varan ska returneras till oss inom 14 dagar fr\u00e5n det att du meddelat oss om retur.<\/li>\n\n\n\n<li>Du st\u00e5r f\u00f6r returfrakten om inget annat anges.<\/li>\n<\/ul>\n\n\n\n<p><strong>Observera:<\/strong> Om produkten inte returneras i sitt ursprungliga skick (t.ex. om den \u00e4r anv\u00e4nd, skadad eller f\u00f6rlorad under returen), kan vi komma att g\u00f6ra ett avdrag p\u00e5 \u00e5terbetalningen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. \u00c5terbetalning<\/h3>\n\n\n\n<p>N\u00e4r vi mottagit och godk\u00e4nt din retur, kommer vi att \u00e5terbetala beloppet f\u00f6r varan till det betalningss\u00e4tt som anv\u00e4ndes vid k\u00f6pet. \u00c5terbetalningen sker vanligtvis inom 7\u201314 arbetsdagar, beroende p\u00e5 din bank eller betalningsleverant\u00f6r.<\/p>\n\n\n\n<p><strong>V\u00e4nligen notera:<\/strong> Eventuella fraktkostnader f\u00f6r den ursprungliga best\u00e4llningen \u00e5terbetalas inte, s\u00e5vida vi inte skickat fel produkt eller produkten varit defekt.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Defekta eller felaktiga produkter<\/h3>\n\n\n\n<p>Om du mottagit en defekt eller felaktig vara, ber vi dig att kontakta oss s\u00e5 snart som m\u00f6jligt. Vi kommer att erbjuda en full \u00e5terbetalning eller en ers\u00e4ttningsvara utan extra kostnad f\u00f6r dig. Skicka g\u00e4rna bilder p\u00e5 den defekta eller felaktiga produkten f\u00f6r att p\u00e5skynda processen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Uteslutningar<\/h3>\n\n\n\n<p>F\u00f6ljande varor omfattas inte av \u00e5ngerr\u00e4tten:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Varor som har f\u00f6rlorat sin skyddade f\u00f6rpackning, \u00e4r \u00f6ppnad eller anv\u00e4nd.<\/li>\n\n\n\n<li>Digitala produkter eller tj\u00e4nster som har aktiverats eller p\u00e5b\u00f6rjats.<\/li>\n<\/ul>\n\n\n\n<p>Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att neka returer om varan inte uppfyller v\u00e5ra returkrav.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Kontakt<\/h3>\n\n\n\n<p>Om du har n\u00e5gra fr\u00e5gor eller beh\u00f6ver hj\u00e4lp med din retur, tveka inte att kontakta oss p\u00e5 info@korthajen.se eller ring oss p\u00e5 0706 33 49 21. Vi \u00e4r h\u00e4r f\u00f6r att hj\u00e4lpa till!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Vi hoppas att du \u00e4r n\u00f6jd med ditt k\u00f6p hos oss och ser fram emot att forts\u00e4tta erbjuda dig produkter av h\u00f6g kvalitet. Tack f\u00f6r att du handlar hos Korthajen.se!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">English<\/h2>\n\n\n\n<p>Refund &amp; Return Policy (2025-01-30)<\/p>\n\n\n\n<p>At Korthajen.se (Hendar Ventures AB), we want you as a customer to be satisfied with your purchase. If for any reason you are not completely satisfied, we offer an easy return and refund process. Here is our policy for returns and refunds:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Right of Withdrawal<br>You have the right to cancel your purchase within 14 days from receiving the goods, without needing to provide any specific reason. This applies to all products, as long as they are returned unused in their original condition, with unopened packaging, and without damage.<\/li>\n\n\n\n<li>Return<br>To return an item:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send a message to us at <a href=\"mailto:info@korthajen.se\">info@korthajen.se<\/a> with your order number and the items you wish to return.<\/li>\n\n\n\n<li>You will receive instructions on how to send the product back.<\/li>\n\n\n\n<li>The item must be returned to us within 14 days from notifying us of the return.<\/li>\n\n\n\n<li>You are responsible for return shipping unless stated otherwise.<br>Note: If the product is not returned in its original condition (e.g., if it is used, damaged, or lost during the return process), we may deduct from the refund.<\/li>\n<\/ul>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Refund<br>Once we have received and approved your return, we will refund the amount for the item to the payment method used during the purchase. The refund is typically processed within 7\u201314 business days, depending on your bank or payment provider.<\/li>\n<\/ol>\n\n\n\n<p>Please note: Any shipping costs for the original order will not be refunded unless we sent the wrong product or the product was defective.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Defective or Incorrect Products<br>If you received a defective or incorrect item, please contact us as soon as possible. We will offer a full refund or a replacement at no additional cost to you. Please send pictures of the defective or incorrect product to expedite the process.<\/li>\n\n\n\n<li>Exclusions<br>The following items are excluded from the right of withdrawal:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items that have lost their protected packaging, have been opened, or used.<\/li>\n\n\n\n<li>Digital products or services that have been activated or started.<br>We reserve the right to refuse returns if the item does not meet our return requirements.<\/li>\n<\/ul>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Contact<br>If you have any questions or need assistance with your return, do not hesitate to contact us at <a href=\"mailto:info@korthajen.se\">info@korthajen.se<\/a> or call us at +46 706 33 49 21. We are here to help!<\/li>\n<\/ol>\n\n\n\n<p>We hope you are satisfied with your purchase from us and look forward to continuing to offer you high-quality products. Thank you for shopping at Korthajen.se!<\/p>","protected":false},"excerpt":{"rendered":"<p>(This text can be found in English at the bottom of this page.) \u00c5terbetalning &amp; Returpolicy (2024-11-12) Vi p\u00e5 Korthajen.se (Hendar Ventures AB) vill att du som kund ska vara n\u00f6jd med ditt k\u00f6p. Om du av n\u00e5gon anledning inte \u00e4r helt n\u00f6jd, erbjuder vi en enkel retur- och \u00e5terbetalningsprocess. H\u00e4r \u00e4r v\u00e5r policy f\u00f6r [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00c5terbetalning &amp; returpolicy - Korthajen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.korthajen.se\/en\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00c5terbetalning &amp; returpolicy - Korthajen\" \/>\n<meta property=\"og:description\" content=\"(This text can be found in English at the bottom of this page.) \u00c5terbetalning &amp; Returpolicy (2024-11-12) Vi p\u00e5 Korthajen.se (Hendar Ventures AB) vill att du som kund ska vara n\u00f6jd med ditt k\u00f6p. Om du av n\u00e5gon anledning inte \u00e4r helt n\u00f6jd, erbjuder vi en enkel retur- och \u00e5terbetalningsprocess. H\u00e4r \u00e4r v\u00e5r policy f\u00f6r [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.korthajen.se\/en\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"Korthajen\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/korthajen.se\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-30T19:12:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/www.korthajen.se\/wp-content\/uploads\/2024\/11\/Korthajen.png?fit=2100%2C2100&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"2100\" \/>\n\t<meta property=\"og:image:height\" content=\"2100\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.korthajen.se\/refund_returns\/\",\"url\":\"https:\/\/www.korthajen.se\/refund_returns\/\",\"name\":\"\u00c5terbetalning &amp; returpolicy - Korthajen\",\"isPartOf\":{\"@id\":\"https:\/\/www.korthajen.se\/#website\"},\"datePublished\":\"2024-11-08T12:32:04+00:00\",\"dateModified\":\"2025-01-30T19:12:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.korthajen.se\/refund_returns\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.korthajen.se\/refund_returns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.korthajen.se\/refund_returns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hem\",\"item\":\"https:\/\/www.korthajen.se\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u00c5terbetalning &amp; returpolicy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.korthajen.se\/#website\",\"url\":\"https:\/\/www.korthajen.se\/\",\"name\":\"Korthajen\",\"description\":\"Hj\u00e4lper samlare, nya som gamla.\",\"publisher\":{\"@id\":\"https:\/\/www.korthajen.se\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.korthajen.se\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.korthajen.se\/#organization\",\"name\":\"Korthajen\",\"url\":\"https:\/\/www.korthajen.se\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.korthajen.se\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.korthajen.se\/wp-content\/uploads\/2024\/12\/Korthajen-png.avif\",\"contentUrl\":\"https:\/\/www.korthajen.se\/wp-content\/uploads\/2024\/12\/Korthajen-png.avif\",\"width\":2100,\"height\":2100,\"caption\":\"Korthajen\"},\"image\":{\"@id\":\"https:\/\/www.korthajen.se\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/facebook.com\/korthajen.se\",\"https:\/\/instagram.com\/korthajen.se\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u00c5terbetalning &amp; returpolicy - Korthajen","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.korthajen.se\/en\/refund_returns\/","og_locale":"en_GB","og_type":"article","og_title":"\u00c5terbetalning &amp; returpolicy - Korthajen","og_description":"(This text can be found in English at the bottom of this page.) \u00c5terbetalning &amp; Returpolicy (2024-11-12) Vi p\u00e5 Korthajen.se (Hendar Ventures AB) vill att du som kund ska vara n\u00f6jd med ditt k\u00f6p. Om du av n\u00e5gon anledning inte \u00e4r helt n\u00f6jd, erbjuder vi en enkel retur- och \u00e5terbetalningsprocess. H\u00e4r \u00e4r v\u00e5r policy f\u00f6r [&hellip;]","og_url":"https:\/\/www.korthajen.se\/en\/refund_returns\/","og_site_name":"Korthajen","article_publisher":"https:\/\/facebook.com\/korthajen.se","article_modified_time":"2025-01-30T19:12:45+00:00","og_image":[{"width":2100,"height":2100,"url":"https:\/\/i0.wp.com\/www.korthajen.se\/wp-content\/uploads\/2024\/11\/Korthajen.png?fit=2100%2C2100&ssl=1","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.korthajen.se\/refund_returns\/","url":"https:\/\/www.korthajen.se\/refund_returns\/","name":"\u00c5terbetalning &amp; returpolicy - Korthajen","isPartOf":{"@id":"https:\/\/www.korthajen.se\/#website"},"datePublished":"2024-11-08T12:32:04+00:00","dateModified":"2025-01-30T19:12:45+00:00","breadcrumb":{"@id":"https:\/\/www.korthajen.se\/refund_returns\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.korthajen.se\/refund_returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.korthajen.se\/refund_returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hem","item":"https:\/\/www.korthajen.se\/"},{"@type":"ListItem","position":2,"name":"\u00c5terbetalning &amp; returpolicy"}]},{"@type":"WebSite","@id":"https:\/\/www.korthajen.se\/#website","url":"https:\/\/www.korthajen.se\/","name":"Korthajen","description":"Hj\u00e4lper samlare, nya som gamla.","publisher":{"@id":"https:\/\/www.korthajen.se\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.korthajen.se\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.korthajen.se\/#organization","name":"Korthajen","url":"https:\/\/www.korthajen.se\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.korthajen.se\/#\/schema\/logo\/image\/","url":"https:\/\/www.korthajen.se\/wp-content\/uploads\/2024\/12\/Korthajen-png.avif","contentUrl":"https:\/\/www.korthajen.se\/wp-content\/uploads\/2024\/12\/Korthajen-png.avif","width":2100,"height":2100,"caption":"Korthajen"},"image":{"@id":"https:\/\/www.korthajen.se\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/facebook.com\/korthajen.se","https:\/\/instagram.com\/korthajen.se"]}]}},"jetpack_sharing_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/www.korthajen.se\/en\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.korthajen.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.korthajen.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.korthajen.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.korthajen.se\/en\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":4,"href":"https:\/\/www.korthajen.se\/en\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":1477,"href":"https:\/\/www.korthajen.se\/en\/wp-json\/wp\/v2\/pages\/14\/revisions\/1477"}],"wp:attachment":[{"href":"https:\/\/www.korthajen.se\/en\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}